Privacy Policy

At Kain Cosmeceuticals Pvt Ltd, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, store, process, and disclose data when you visit www.kain.co.in ("Website") and use our Services.

By using our Website, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information (Provided by You)

When you voluntarily submit information through forms or communication channels, we may collect:

Full name
Email address
Phone number
Company name
Query details
Product/service preferences

This data is collected only when you choose to provide it.

1.2 Automatically Collected Information

When you access the Website, we may automatically collect:

IP address
Browser type and device information
Operating system
Pages visited
Time of visits & session duration
Geographic region (approximate)
Referrer URLs
Server logs
Interaction patterns

This helps us monitor Website performance and improve functionality.

1.3 Cookies and Tracking Technologies

We may use cookies, analytics tools, and pixel tags for:

remembering your preferences
analysing website usage patterns
improving user experience
enhancing security
generating aggregate analytics

You may disable cookies in your browser settings, but certain features may not function as intended.

2. How We Use Your Information

Your information may be used for the following purposes:

2.1 Service Delivery

To respond to customer inquiries
To provide product or service information
To follow up on submitted requests or forms

2.2 Website Optimization

To improve design, content, and layout
To analyse user behavior and engagement
To enhance navigation and performance

2.3 Marketing & Communication

To send updates, newsletters, or product communications (only if you opt-in)
To send responses to inquiries

We do not sell or rent your personal information to third parties.

2.4 Security & Fraud Prevention

To prevent unauthorized access
To monitor suspicious activity
To protect the Website's integrity

3. Sharing of Information

We may share data only under the following circumstances:

3.1 Service Providers

Trusted third parties may receive limited access to data for the purpose of:

hosting
analytics
email processing
IT support
website security

These vendors operate under confidentiality agreements.

3.2 Legal Requirements

We may disclose information if required to do so by:

law
legal processes
government requests
court orders

3.3 Business Transfers

If Kain Cosmeceuticals Pvt Ltd undergoes a merger, acquisition, restructuring, or asset sale, user information may be transferred as part of the transaction.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, including legal or operational requirements.

5. Data Security

We implement reasonable administrative, physical, and technical security measures including:

secure servers
encryption practices
restricted access protocols
regular system monitoring

However, no method of digital transmission is entirely secure.

6. Your Rights

Depending on applicable laws, you may have the right to:

request access to your personal information
request corrections or updates
request deletion of your information
withdraw consent for communications
restrict processing

To exercise these rights, email us at: sales@kain.co.in or purchase@kain.co.in

7. Children's Privacy

This Website is not intended for individuals under 18.

We do not knowingly collect information from minors.

If you believe a minor has submitted information, please contact us immediately and we will remove it.

8. International Users

If you access the Website from outside India, your information may be transferred to and processed in India.

By using the Website, you consent to this transfer.

9. Updates to the Privacy Policy

We may update this Policy periodically.

Revised versions will be posted on this page with an updated "Last Updated" date.

10. Contact Information

For privacy-related queries, please contact:

📍 Address:

Kain Cosmeceuticals Pvt Ltd

1503, Goodwill Excellency, Sector 17, Vashi,

Navi Mumbai, Maharashtra 400703, India

📧 Email:

sales@kain.co.in

purchase@kain.co.in